Beating the Hospital Cost Reduction Challenge with Employee Engagement

Beating the Hospital Cost Reduction Challenge with Employee Engagement

11-Aug-2015 Rick Tucci Lean Healthcare Download

Performance Snapshot Preview: A cross-functional team of employees in a multi-campus hospital complex garnered more than $678,000 in immediate supply cost savings after adopting a simple-to-use team engagement process to brainstorm, test and put their best ideas into action over a 60-day timeframe.


When a hospital COO was faced with the need to find immediate cost savings to meet unplanned budget reductions without cutting back on the level or quality of patient services, he turned to frontline employees for solutions.

Team Engagement Strategy

The COO invited representatives from all hospital departments (admissions, operating rooms, nursing, facilities, labs, administration, and others) to identify immediate and long-term opprotunities to reduce costs in hospital supply chain functions using Rapid Action, an "all in one" team engagement toolkit for accelerating results.

Rapid Action Project Charter

How can we reduce and better control all hospital supply chain costs (service contracts, surgical supplies, shipping and freight, vehicle maintenance, office supplies, energy, and more) in order to meet our current-year budget reduction and long-term financial goals?

Sample of Solutions Implemented

  • Installed a scanner to prevent instruments from being discarded erroneously with medical waste.
  • Switched from white to natural-colored towels.
  • Eliminated overnight shipping except in cases of patient care priorities.
  • Reviewed custom surgical pack contract for cost-reduction opportunities.
  • Revised vehicle maintenance schedules and adjusted materials usage to extend life and reduce external vendor expense.

Rapid Action Team Results


solutions tested and implemented


immediate budget savings locked for three years


additional budget saving opportunities identified for further investigation

64 days

cycle time from team launch to wrap-up

Leadership Comment

"I was surprised by how much we could save on supply costs by just connecting the dots on what’s really needed and what’s being ordered. The Rapid Action approach helped us get on top of that opportunity very quickly." – Nurse Supervisor

Learn more about the Rapid Action Toolkit

Are you interested in accelerating results and increasing engagement from your organization’s change management and continuous improvement initiatives? Take a look “inside the box” of the most reliable process available for rapid, team-based improvement.

Peek inside        Schedule a demo  

Rapid Action Team Engagement Toolkit

Related Posts

No items found.
No items found.
No items found.