The organization recently acquired a new location and was building out massive new infrastructure to meet coming growth goals. To meet demand, they knew they would be hiring at an unprecedented rate and would need to improve their outdated onboarding and training processes to ensure employees had a good experience from day one.
A frontline team of employees from human resources and operations came together to brainstorm ideas for improving the onboarding process. Over the course of roughly 60 days, they completely revamped their onboarding process and saw substantial gains in employee engagement and retention over the long term.
How can we improve the process for onboarding and training new employees in order to more clearly communicate each step in the process, work more efficiently together between departments, reduce hiring cycle time, and improve the onboarding experience for new employees?