Why Rapid Action?
It’s the best way to ensure results on change and improvement efforts where employee engagement is critical to success
There’s no escaping it: When employee buy-in is low and commitment to action is limited, change management initiatives and improvement projects usually fail. Employees “standing on the sidelines” quickly turn into resistors, rather than champions for change. The ability to reliably and efficiently engage employees to contribute ideas and give effort beyond what’s required is often the missing ingredient for achieving better results from improvement projects.
That’s why Rapid Action is an essential addition to any organization’s toolbox for managing change, executing improvements, and encouraging innovation. Rapid Action closes the Team Engagement Gap™ at the frontlines where employee engagement is critical to achieving and sustaining improvement
More than 20 Years of Research and Experience
Behind Rapid Action’s success is a body of research that extends over 20 years of actual testing and refinement. Programmed into Rapid Action are proven change management principles for getting employees excited and committed to change and improvement:
- Start with ideas, not methods. Willingness to give time and effort for improving performance increases dramatically when employees can quickly and easily share what they know without having to learn new theories or vocabulary as the price for participation.
- 2. Pull vs. push continuous improvement and change management tools to employees. Employees on the frontlines are more likely to use new tools and methods once they are engaged and can see the benefit that methods such a Lean and Six Sigma can provide for converting their ideas into action.
- 3. Engage with teams. Engagement with co-workers is the key driver of confidence and commitment to making change happen. Small teams provide the fastest route for moving ideas into action.
- Work fast! Time is the enemy of improvement at the frontlines because employee motivation to change is highly perishable. Leap’s experience with more than 5,000 Rapid Action teams demonstrates that motivation to go above and beyond what’s mandated drops off rapidly when frontline improvement projects extend beyond 60 days.
- 5. Reward effort with leadership engagement and follow-through. What employees want most is to be listened to by leaders when they offer improvement ideas, trusted with authority to implement those ideas, and rewarded by leaders showing up when it’s time to present results.
Designed for Speed, Simplicity and Results
Rapid Action combines the principles for productive employee engagement with an innovative, learn-as-you-improve design that adds value to any change and improvement effort where employee involvement is critical to success.
- Just-as-needed, flexible, and scalable implementation: Rapid Action teams are launched individually or in groups depending on the scale of improvement needed, and require minimal preparation and staging.
- Minimal disruption, maximum return on time: Rapid Action uses a discipline of brief weekly team meetings and distributed individual assignments to efficiently convert ideas into action. Employees work on their Rapid Action assignments while performing their daily duties, no time off the job required.
- Employee excitement, confidence, and commitment to action: Rapid Action employs Leap’s experience-tested Idea-to-Action Process™ that gets employees sharing their improvement ideas right out of the gate and then sustains enthusiasm to take on more difficult task of putting ideas into action with easy-to use tools and methods.
- Seamless integration: Rapid Action complements and improves the results delivered by other change management and continuous improvement methods such as the Balanced Scorecard, Lean Six Sigma, etc.
- Measureable results and tangible long-term cultural benefits: Rapid Action has an unparalleled track record for producing both top and bottom-line results, while making a significant contribution to workplace quality, talent retention, and leadership development.
Rapid Action’s sound research foundation and innovative design accounts for an extraordinary success rate: Better than 95% completion rate on Rapid Action teams launched, an average of $50,000 in financial gains per Rapid Action team; an enthusiastic support from employees and leaders.
It’s not uncommon to hear first-time Rapid Action participants say, “I was shocked and pleasantly surprised by how much we were able to achieve in such a short period of time while still doing our jobs.”