The Rapid Action Roadmap
Results in 60 days or faster!
The power of the Rapid Action Toolkit is activated through the Rapid Action Roadmap, a fast-track guide for turning ideas into action through standardized weekly meetings completed over a 60-day or faster timeline. Browse below for a tour of each step and descriptions of the outcomes achieved.
STEP 1 | Day Zero
- Screen opportunities for Rapid Action application
- Develop project charters
- Recruit team members
- Train team leaders
Prelaunch Planning - Target the right opportunities
Rapid Action Toolkit is the right choice when:
- Improving performance is relatively straightforward, but how to achieve it is not.
- Prior experience and data indicate low-risk but high-gain potential from acting quickly.
- People close to the improvement needed have the knowledge and experience to make significant change through ideas and actions.
- There is support for change from both management and employees.
Use Rapid Action Teams to:
- Improve daily operating performance on issues such as customer responsiveness, error rates and rework, supply costs, safety improvement, and more.
- Replicate best practices across organization units.
- Speed execution of new product or service introduction, IT system upgrades, and major policy or regulatory change.
- Accelerate implementation of Lean Six Sigma project solutions.
- Develop team leadership skills in managers and high potential employees.
Access the complete library of Rapid Action Case Studies & Snapshots.
STEP 2 | Day One
- Brainstorm and sort ideas
- Prioritize ideas for action
- Test ideas for business case support
- Assign “Action Champions” for rapid implementation
- Lock-in weekly assignments and 60-day calendar
Team Launch - Engage, energize & focus!
Teams equipped with the Rapid Action Toolkit launch on a just-in-time basis through a four-hour Fast-Start Meeting. In meeting begins team members, the team leader, and the sponsoring manager review the project goal, 60-day calendar, and personal goals of Rapid Action team participants.Next, the team moves into action:
- Everyone is invited “to get into the game” by offering ideas for achieving their assigned Rapid Action project charter.
- Silent brainstorming with post-it notes encourages participation and creates a high volume of potential solutions.
- A sequence of rapid, interactive, poster-driven activities helps teams organize and prioritize the most promising ideas for potential implementation.
Within two hours of meeting, Rapid Action teams typically post more than 40 ideas for action, sort the ideas based on executability, and prioritize the best ideas for further analysis and planning.In the second half of the Fast-Start meeting:
- Rapid Action teams analyze ideas selected for potential action.
- “Action Champions” are assigned to guide the team through a rigorous checklist of business case questions.
- Benefits are verified and tested for execution before a plan is developed for testing and implementing the solution.
Rapid Action teams work only on what can be accomplished in 60 days. Ideas that will require more resources, more time, or advanced tools are forwarded to an “Idea Bank” for future assignment.
Each week following the Fast-Start Meeting, team members complete assignments, report on progress, and make adjustments to move action plans to completion.
It’s not uncommon to hear first-time Rapid Action team participants say, “We accomplished more in four hours than we usually accomplish in four months or more.”
STEP 3 | Days 2 to 60
- Conduct short, disciplined weekly meetings
- Learn as ideas are implemented
- Share the workload
- Keep sponsor managers informed
Action Meetings - Implement, learn and refine
In Step 3, Rapid Action focuses on:
- Engaging all team members in meaningful and productive work from start to finish.
- Empowering team members to take personal responsibility for individually executing at least one action plan selected by the team.
- Employing a “share the workload” approach, which allows teams to achieve more in a shorter timeframe than conventional change and improvement teams, while keeping time away from daily duties to a minimum.
Rapid Action teams succeed where other improvement teams falter by:
- Sticking to the weekly discipline of making progress toward goals.
- Utilizing the Rapid Action Toolkit’s weekly action meeting agenda and supporting tracking tools to hold individual team members accountable for completing assignments on time.
- Maintaining the team’s focus on clearing barriers to implementation on a weekly basis.
- Keeping senior leaders who sponsor Rapid Action teams informed through standard weekly progress updates and a formal midpoint progress-check meeting, conducted no more than 30 days into the project.
- Using a standard communication tool allowing teams to escalate issues and barriers for immediate resolution by sponsor managers.
- Implementing action plans along the 60-day Rapid Action Roadmap to acquire greater knowledge and take on more challenging solutions.
STEP 4 | Day 60
- Assess performance impact
- Identify failure risks
- Design controls
- Finalize the plan to sustain results
Wrap-Up - Document and sustain results
To ensure teams wrap-up effectively, the Rapid Action Toolkit provides:
- An effective and easy-to-understand method for teams to assess the operating performance impact (quality, customer satisfaction, cycle-time, productivity, etc.) and financial impact (unit costs, budgets, revenues, balance sheet, etc.) of their work.
- Tools for completing these calculations in two, focused wrap-up meetings. These meetings also guide teams through simplified failure-risk assessments that help teams develop control plans to sustain the results of their improvements.
- Finalization and transition plan templates outlining specific action commitments, ongoing responsibilities, and calendar checkpoints to ensure that solutions are sustained.
STEP 5 | Day 60+
Report, Recognize & Transition
- Close the motivation loop
- Show appreciation
- Demonstrate commitment
- Leverage learning and follow-through
Report, Recognize & Transition - End effectively to cement the gains!
The goal for Rapid Action teams is to end as well as they started with energized participants, committed leaders, and sustainable results.
Experience with thousands of Rapid Action teams indicates that employees feel the greatest satisfaction when their ideas are listened to, supported by leaders, and implemented in the workplace.
Rapid Action ensures this outcome by making sponsor managers accountable for hosting report and recognition meetings.